Shipping & Returns
Shipping Information
Free Delivery on all orders
Prints are sent first class within 2 days of receipt of order delivered by Royal Mail
For Original Art, Wall Fillers or Commissions, we use DPD couriers which are fully trackable and you can expect your parcel within 5-7 working days
Buying mounted prints and framing yourself - in the non criminal sense!
We have simplified the process to send out mounted prints in A4, A3 or A2 size so you just need to buy the corresponding frame size to fit those sizes. The images are therefore slightly smaller than A4, A3 or A2 with a border that is then covered by the mount surrounding them.
Frames Information
All of our frames are made using FSC certified materials with acrylic glazing as it offers higher UV protection to prevent discolouration. Using acrylic means it is also less likely to be damaged in transit, and when you hang it on your wall it is also significantly lighter and safer
Should you wish us to provide a bespoke framing service outside of the standard black, white or dark brown frames, we have a range of local framers where we can source a quote for you and arrange completion if satisfactory
Returns
We send out our goods in pristine condition with great care taken over the choice of packaging / suppliers so as not to mark or damage the prints. We will only accept returned items if they are damaged on receipt, so please take a photo before and after unwrapping and send to us within 24 hours for us to take up with our couriers. You may return the goods to us at your own expense for a refund or for a new product on receipt (this helps us retain free delivery to our customers!)